Remote Support
Fast, Secure Computer Help From Anywhere
Complete Care Plans
Get unlimited remote support with our complete care plans
BASIC
- ✓24/7 Antivirus / Anti Ransomware
- ✓24/7 Remote System Monitoring
- ✓1 Hour/Month US Tech Support
- ✓1 Password Reset Per Year
- ✓1 Free Shop Diagnostic/Year
- ✓10% Off Billable Labor
- ✓Month to Month
MANAGE
- ✓24/7 Antivirus / Anti Ransomware
- ✓24/7 Remote System Monitoring
- ✓UNLIMITED US Tech Support
- ✓2 Password Resets Per Year
- ✓UNLIMITED Shop Diagnostics
- ✓Skip the Line Shop Repairs
- ✓Free Remote Desktop Connection
- ✓Free Windows 11 Upgrade
- ✓Quarterly Computer Check-Ups
- ✓1 Data Backup Per Year
- ✓Prioritized Onsite Scheduling
- ✓Free One-time PC Upgrade
- ✓20% Off Billable Labor
- ✓10% Off Parts
- ✓6 Month Minimum
COMPLETE
- ✓24/7 Antivirus / Anti Ransomware
- ✓24/7 Remote System Monitoring
- ✓UNLIMITED US Tech Support
- ✓UNLIMITED Password Resets
- ✓UNLIMITED Shop Diagnostics
- ✓Skip the Line Shop Repairs
- ✓Free Remote Desktop Connection
- ✓Free Windows 11 Upgrade
- ✓Quarterly Computer Check-Ups
- ✓24/7 Data Backup to Cloud
- ✓4 Hour Onsite Response
- ✓Free New Business Class Computer
- ✓Free Equipment Pickup/Delivery
- ✓Office 365 Subscription Included
- ✓Onsite & In-Shop Labor Included
- ✓20% Off Parts
- ✓3 Year Term
BASIC
- ✓24/7 Antivirus / Anti Ransomware
- ✓24/7 Remote System Monitoring
- ✓1 Hour/Month US Tech Support
- ✓1 Password Reset Per Year
- ✓1 Free Shop Diagnostic/Year
- ✓10% Off Billable Labor
- ✓Month to Month
PROTECT
- ✓Prioritized Onsite Scheduling
- ✓Skip the Line Shop Repairs
- ✓Antivirus / Anti Ransomware
- ✓Backup Solution
- ✓Remote System Monitoring
- ✓Unlimited Remote Helpdesk
- ✓Free Remote Desktop Service
- ✓40% Off Onsite Rates
MANAGE
- ✓Prioritized Onsite Scheduling
- ✓Skip the Line Shop Repairs
- ✓Antivirus / Anti Ransomware
- ✓Backup Solution
- ✓Remote System Monitoring
- ✓Unlimited Remote Helpdesk
- ✓Free Remote Desktop Service
- ✓Internet Filtering
- ✓Unlimited Onsite Support
- ✓Free One-time PC Upgrades
- ✓Free Firewall
- ✓50% Off Projects
COMPLETE
- ✓Prioritized Onsite Scheduling
- ✓Skip the Line Shop Repairs
- ✓Antivirus / Anti Ransomware
- ✓Backup Solution
- ✓Remote System Monitoring
- ✓Unlimited Remote Helpdesk
- ✓Free Remote Desktop Service
- ✓Internet Filtering
- ✓Unlimited Onsite Support
- ✓Free Computer Equipment
- ✓Free Network Equipment
- ✓Procurement Services
- ✓Free Projects
- ✓Disaster Recovery
All plans include 24/7 antivirus protection and remote system monitoring. Contact us to find the perfect plan for your needs.
⚠️ For Existing Customers Only
This download is for customers who have already called us for support. Once installed, this software provides our technicians with unattended remote access to your computer - no codes or prompts required. Please only download if you're currently working with our support team.
Need Help Right Now?
Download our remote support software for fast, unattended access by our technicians.
⬇️ Download Remote SoftwareRuns completely unattended once installed
How Our Remote Support Works
Download & Install
Run the software - it provides unattended access for our team
We Fix It
Our technicians resolve your issue remotely - no need to be present
Why Choose Remote Support?
Instant Help
No need to bring your computer in or wait for a technician to arrive
100% Secure
Industry-standard encryption keeps your data safe and private
Unattended Access
We can fix issues even when you're not at your computer
Cost-Effective
Save on travel time and get help faster
What Can We Fix Remotely?
🔐 Security & Privacy
This software provides unattended remote access to our technicians, allowing us to help you even when you're not at your computer. However:
- All connections use bank-level encryption
- Only Fireytech technicians have access
- We only access your computer for support purposes
- You can view connection logs at any time
- Access can be revoked by uninstalling the software
Don't Want to Keep the Software?
No problem! Once we've completed your support session, our technicians can walk you through uninstalling the software if you prefer not to keep it on your machine. Just let us know during your support call.
Ready to Get Started?
Call us first at 918-258-3473, then download the software when directed by our team
Need Another Option?
We offer multiple ways to get help